Program Specialist

Under the general supervision of the MABWorks Program Director, the Program Specialist implements instructional activities and provides support to individuals in the MABWorks program with the goal of maximizing their capacity for personal growth and community membership consistent with each individual’s support plan (ISP). The Program Specialist works closely with Career Development Coaches and One-to-One Coaches.

Responsibilities and Duties

All duties and responsibilities must be performed in a manner consistent with person-centered practices, Positive Behavior Supports (PBS), and MAB general policies and guidelines*.

-Provides case management services to assigned individuals.

-Participates in the development of and implements supports strategies for accomplishment of ISPs and MABWorks goals and objectives for assigned individuals. Advocates for and supports self-determination/self-advocacy efforts of individuals.

-Prepares, accompanies, and supports each individual for work experience and other community-based meetings/interviews and performs follow-up activities. Modifies instructional methods to meet learning needs of each individual.

-Utilizes curriculum, assistive technology, and provides accommodations as appropriate for each individual in both onsite and community-based settings.

-Assists/supports each individual in all daily activities (e.g., personal care, mobility, communication) as appropriate. Monitors their activities to ensure their health and safety while supporting their interests, preferences, abilities, and skill-building, and promoting their independence. Serves as positive role model.

-Provides transportation for all community-based activities for individuals as needed.

-Notifies Program Director and/or other staff immediately in the event of a change in an individual’s health status, medication, or other emergency.

-Maintains and updates individuals’ files. Collects all required data, and writes timely, complete, objective, and accurate progress reports, assessments, and other reports as needed.

-Maintaining safety, appearance, and cleanliness of MABWorks program space.

-Obtains Medical Administration Program Certificate and administers medications to participants per physicians’ orders and in compliance with MAP.

-Participates in staff meetings and trainings; seeks additional training as needed. Supports training of new staff.

Performs other related duties as required by supervisors.

The Program Director assigns each Program Specialist staff person to a Program Specialist Onsite or Program Specialist Offsite role. In the assigned Onsite or Offsite setting, the Program Specialist is responsible for these activities:

Develops and secures Program Director approval of weekly group program activity plans.

Implements assigned activities and completes required follow-up documentation.

Reviews effectiveness/individual satisfaction of program activities with Program Director on a regular basis.

Implements all program revisions as directed.

Qualifications and Skills


High school diploma or general education degree (GED); or equivalent combination of education and experience required. Bachelor's degree and related human services coursework and experience preferred.


Ability to communicate effectively with individuals and their families, co-workers and outside professionals. Ability to read and interpret ISPs, records, logs, policies, manuals, etc. Ability to write accurate and timely progress reports, log notes, assessments and correspondence.


Ability to solve problems and deal with many variables, using sound judgment in situations where limited guidelines exist. Ability to effectively interpret oral or written guidelines.


Frequent walking, standing and driving. Must be able to maintain a high level of energy in a fast paced environment. Must be able to lift and/or carry lightweight and moderately heavy objects. Must be able to assist in lifting and transferring individuals. Must be able to implement safety restraint procedures in response to emergencies or treatment plans, and apply First Aid and CPR.


Willing and able to drive own personal vehicle and all program vehicles and wheelchair vans to transport individuals to/from a variety of community-based activities as needed. Must be able to drive for extended periods if needed.


Valid driver's license and personal vehicle insurance. MAB will assist employee with obtaining required MAP Certification, CPR and First Aid certificates if applicant does not have them when hired.


Salary is competitive with the disabilities care field, and a competitive benefits package is provided. Competitive awards for partial scholarships for part-time study toward a Masters of Social Work for employees of one year or more are available. Support for part-time study toward other masters’ degrees is in development.

Working as a Program Specialist is personally rewarding and challenging, and provides opportunities to work with supportive colleagues, and to see directly the results of one’s efforts to help individuals live full and satisfying lives.

MAB is committed to the career advancement of its employees and actively trains staff for career steps to higher levels of responsibility within its fast-growing organization.

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