Case Manager / Adult Companion

Job Summary

The Case Manager / Adult Companion located in the Hyde Park and Brookline region, provides support to Individuals with brain injuries and other chronic conditions in their homes with the goal of maximizing their capacity for personal growth, independence and community membership consistent with each individual's support plan.

Must have valid driver’s license and vehicle to transport individual to appointments and community errands.

Full-time 40 hour role that will have some flexibility in M-F hours. Ideally available Monday/Tuesday 9a-7p. W-F 20 additional hours.

Responsibilities include assisting our individuals with their daily living skills, transportation, accompanying them to medical appointments, grocery shopping and carrying out any other chores, as necessary.

Essential Responsibilities:

The successful candidate will excel in the following:

  • Compassion and Caring - Do you enjoy caring for others? Are you sought out by others because of your compassion? Can you demonstrate empathy by putting yourself in other people's shoes?
  • Resourceful and Creative - Do you like coming up with new and creative ways to work with staff and individuals, figuring out how to provide them with the tools to make community inclusion a reality?
  • Communication and Collaboration - The ability to work with all levels including individuals, families, co-workers, management and other provider agencies.
  • Adaptive and Takes Initiative - Brings to the position flexibility and perseverance that results in outcome - based solutions such as community inclusions plans, well designed schedules and a model for person-centered planning.
  • Professional Perspective - Looks at the broadest view of a challenge and then, with the ability to take in multiple aspects, scopes out a plan that results in a successful solution that shows both quantitative and qualitative results.
  • Independence - Must have the ability to problems solve and work independently, as the majority of the work will take place one on one with individuals served.

Job Descriptions:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience. Bachelor's degree and related experience preferred.
  • Excellent interpersonal and problem solving skills along with a demonstrated ability to work with special needs population including adults with developmental disabilities, substance abuse, dual diagnosis, behavioral health, and acquired or traumatic brain injuries.
  • Potential candidates must be willing to transport clients in their own vehicle as this is an accentual job function

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Advocates effectively for individuals, ensuring that individuals' choices, interests and needs are supported.

Provides case management to individuals, including communicating with other service providers, scheduling of appointments and working with individuals toward their goals.

Supports individuals to develop and maintain meaningful relationships with friends and family members.

Ensures that individuals are provided opportunities to become involved and contributing members of their communities in a way that supports their individual interests and goals.

Complies with all program policies with respect to documentation, communication, mandated reporting and confidentiality.

Provides or facilitates access to transportation for individuals as needed (appointments, work, activities, etc.).

Maintain regular communication with families, guardians, Health Care Providers, DDS other caregivers, and agency representatives.

Complies with MAB and DDS policies/procedures and all applicable state laws.

Attends and participates in regular supervision with the Residence Coordinator.

Assists individuals to maintain the safety, appearance and cleanliness of their home.

Will be required to transport the participant to medical appointments in your own car. Reimbursement will be provided.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Ability to solve problems and deal with many variables. Ability to use sound judgment in situations where limited guidelines exist. Ability to interpret a variety of instructions furnished either verbally or in writing.

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